![]() Factory reset and restore your device as a new phone, or restore it from a backup.Hold down the Sleep/Wake and Home buttons until you see the Apple logo appear to reset your iPhone.Use the lock button to turn the screen off and on again.The issue has been known to occur multiple times in a single day. The problem has been reported on the Apple forums many times, and we’ve seen the same issue reported back in iOS 9.3.1. Some iPhone 6 and 6 Plus users have found that their device’s display becomes unresponsive when using apps. You could try going into an Apple Store, but the employees may suggest that you buy a new iPhone. ![]() This has worked for some people, but not everyone.
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